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Answering a question about:
- housing and accommodation
- shopping and fair trading
- motor cars
- scams and travelling con men
- clubs and not-for-profits
- licensed and registered businesses.
Resolving disputes between:
- businesses
- consumers and businesses
- consumers and builders/tradespeople
- vendors or buyers and estate agents
- landlords and estate agents
- tenants and landlords
- residents and operators of rooming houses/caravan parks/retirement villages
- owners corporation managers and lot owners.
Making a complaint about:
- a product or service, including motor cars
- a rental property, caravan park, rooming house or site agreement
- an owners corporation
- a retirement village
- an estate agent or conveyancer.
Dobbing in:
Giving feedback about our services.
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Tenant vs tenant disputes: for more information, visit the Dispute Settlement Centre of Victoria website.
Telephone and internet services: for more information, visit the Telecommunications Industry Ombudsman website.
Disputes with electricity, gas and water providers: for more information, visit the Energy and Water Ombudsman website.
Business names: for more information, visit the Australian Securities and Investments Commission website.
Australian Business Numbers (ABNs): for more information, visit the Australian Business Register website.
Commercial/retail leases: for more information, visit the Office of the Victorian Small Business Commissioner website
Liquor licensing: for more information, visit the Victorian Commission for Gambling and Liquor Regulation website.
Responsible service of alcohol (RSA) requirements: for more information, visit the Victorian Commission for Gambling and Liquor Regulation website.
Proof of age cards: for more information, visit the Victorian Commission for Gambling and Liquor Regulation website.
First home owner grants: for more information, visit the State Revenue Office website.
Stamp duty issues: for more information, visit the State Revenue Office website.
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