Find out about your rights and obligations when you cancel a lay-by, if the lay-by price changes, or if you are late with a payment.
Download our free app for information on your refund, warranty and lay-by rights - available for iphone and Android.
Get information on selling your car privately, with a trade-in, or at auction. We also provide details on transfer of registration and roadworthy certificates.
When you hire a car, you are entitled to a number of ‘consumer guarantees’. Find out how to protect yourself when you hire a car.
Find information about our services in 20 community languages.
View a complete list of our forms and publications.
Get information on current and past research papers by Consumer Affairs Victoria.
Useful links and telephone numbers if you are having money problems.
Useful links and contact details to help you run your business.
Incorporating your club offers advantages, as well as responsibilities. Read on to find out more.
Knowing what an incorporated association is will help you decide if it is the best option for your club, community group or organisation.
Becoming an incorporated association offers greater legal protection to individual members, and also greater responsibility. Find out more.
If you want to incorporate your club or group, you must fulfill certain requirements and voting procedures.
Your incorporated association could face a fine if it does not meet its legal duties.
You must complete certain forms and follow particular procedures before, during and if you wind up your incorporated association.