Find out about your rights and obligations when you cancel a lay-by, if the lay-by price changes, or if you are late with a payment.
Download our free app for information on your refund, warranty and lay-by rights - available for iphone and Android.
Get information on selling your car privately, with a trade-in, or at auction. We also provide details on transfer of registration and roadworthy certificates.
When you hire a car, you are entitled to a number of ‘consumer guarantees’. Find out how to protect yourself when you hire a car.
Find information about our services in 20 community languages.
View a complete list of our forms and publications.
Get information on current and past research papers by Consumer Affairs Victoria.
Useful links and telephone numbers if you are having money problems.
Useful links and contact details to help you run your business.
Check out our fun and interesting resources that assist teachers to educate students on consumer issues.
The Consumer Stuff Film Fest commences on 25 May 2012.
Teach your primary and secondary school students about consumer issues with one of our fun and educational resource books.
Our free professional development workshops help teachers educate their students about consumer issues.
Our Consuming Clips and Clips for Kids videos explain consumer issues in an accessible, fun way.