Who can make a claim?
Individuals or corporations that suffer monetary loss because of misappropriation by:
- a licensed estate agent
- a licensed conveyancer
- an employee of a licensed estate agent or licensed conveyancer.
You cannot make a claim simply because you believe the estate agent or conveyancer acted unprofessionally or gave bad advice.
Is there a time limit for making a claim?
If your claim is against:
- an estate agent, you can make a claim anytime. There is no time limit
- a conveyancer, you can make a claim up to 10 years from the date of the misappropriation.
How much can I claim?
You can claim the full amount of your monetary loss.
How do I make a claim?
You must complete a:
The forms detail how to lodge your claim.
What happens when you make a claim?
After receiving your form, Consumer Affairs Victoria will investigate the claim.
We will write to tell you whether your claim is accepted.
What if I am not satisfied with the decision?
You can appeal to the Victorian Civil and Administrative Tribunal within three months of receiving Consumer Affairs Victoria's decision.
The tribunal’s website has information about how to appeal.
About the Victorian Property Fund
The Victorian Property Fund is a trust fund established under the Estate Agents Act 1980.
Last updated: 31/01/2012