Find out about your rights and obligations when you cancel a lay-by, if the lay-by price changes, or if you are late with a payment.
Download our free app for information on your refund, warranty and lay-by rights - available for iphone and Android.
Get information on selling your car privately, with a trade-in, or at auction. We also provide details on transfer of registration and roadworthy certificates.
When you hire a car, you are entitled to a number of ‘consumer guarantees’. Find out how to protect yourself when you hire a car.
Find information about our services in 20 community languages.
View a complete list of our forms and publications.
Get information on current and past research papers by Consumer Affairs Victoria.
Useful links and telephone numbers if you are having money problems.
Useful links and contact details to help you run your business.
Retravision Southern Limited, which supplies electronic goods to Retravision stores in Victoria, has gone into voluntary administration, effective Monday 21 May 2012.
In the second half of this year, the Associations Incorporation Act 1981 will be repealed and a new Associations Incorporation Reform Act will come into effect.
A Footscray real estate agent‘s licence has been suspended for two months after he contravened the Estate Agents Act 1980 by underquoting on four properties.
Consumer Affairs Victoria is warning Bright residents to be wary of any unsolicited phone calls offering to scan their computer for a virus after receiving multiple reports of suspicious phone calls over the past week.
A Footscray real estate agent has been found to have contravened the Estate Agents Act 1980 (the Act) by engaging in underquoting.
Consumer Affairs Victoria is warning Ballarat resident to be suspicious of anyone calling claiming to be from your bank asking for personal information or money.
Information, dates and locations for our free presentations for landlords, covering landlord legal rights and responsibilities, tips to help you deal with issues.
Information, dates and locations for the teacher professional development workshops to support the introduction of the revised responsible gambling resource.
Information, dates and locations for our free presentations for small businesses; includes fair trading, refunds, contracts, complaint handling, scams, disputes with other businesses, and more.