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  • Used car loans and finance

    Information for Victorian consumers about car loans and finance: includes rights and duties, advice if you cannot pay off a loan.

  • Car services and repairs

    Information on getting a car serviced, finding a mechanic, costs, warranties, second-hand parts, payment and resolving problems with the work.

  • Failing to collect your vehicle

    Explains what rules apply when you don't pick up a vehicle you left temporarily with a business in Victoria. For example, towing, repair or maintenance.

  • New car loans and finance

    Information for Victorian consumers about car loans and finance: includes rights and duties, advice if you cannot pay off a loan.

  • Maintaining your car

    Explains how to maintain your car including checking oil and engine coolants, tyre pressure, timing belts.

  • Compensation claims - cars

    How to apply to the Motor Car Traders Guarantee Fund for compensation for a loss suffered after purchasing a car

  • Before you buy a used car

    Information for Victorian consumers who are buying a used car: includes loans and finance, insurance and determining the age of a car.

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