Skip to content Skip to main navigation Skip to footer
Back
Your rights and responsibilities Menu options for Consumer Affairs Victoria
  • Housing

    Renting, buying and selling property, building and renovating, owners corporations, retirement villages

  • Products and services

    Refunds, returns, repairs, warranties, energy products and services, online shopping, contracts, advertising

  • Cars

    Buying and selling new and used cars, pricing, cooling-off period, warranties, leasing, trade-ins, auctions

  • Licensing and registration

    Apply for, renew, update and cancel a licence or registration, lodge an annual statement, legal responsibilities

  • Clubs and fundraising

    Register, update, manage, or search for an incorporated association, fundraiser, or patriotic fund

  • Resources and tools

    Forms and publications, legislation, languages, scams, Koori, and disability resources, advice in a disaster

  • About us
  • Latest news
  • Contact us
MenuClose
Consumer Affairs Victoria Consumer Affairs Victoria
Search
Languages
  • Other languages
  • Amharic
  • Arabic
  • Burmese
  • Chinese - Simplified
  • Chinese - Traditional
  • Chin Hakha
  • Croatian
  • Dari
  • Dinka
  • English
  • Farsi Persian
  • Greek
  • Hindi
  • Italian
  • Japanese
  • Karen
  • Korean
  • Macedonian
  • Maltese
  • Nepalese
  • Nuer
  • Portuguese
  • Punjabi
  • Russian
  • Sinhalese
  • Somali
  • Spanish
  • Swahili
  • Turkish
  • Urdu
  • Vietnamese
myCAV

Breadcrumbs

  1. < Back to
  2. Home

Share

  • Print this page
  • Share via Email
  • Share on Facebook
  • Share on Twitter

Cars

Cars menu options
  • Buying a new car

    Before you buy, ‘drive away price’, additional fees, pre-delivery check, cooling-off, warranties, leasing, costs

  • Buying a used car

    Get the facts before you buy, ways to buy, fees, charges, cooling-off period, warranties, running costs, depreciation

  • Maintenance and repairs

    Services and repairs, problems with repairs, maintenance, contaminated fuel damage, towing, vehicle collection

  • Selling a car

    New and used cars, trade-ins, private sales, auctions, auto parts recyclers, roadworthy and registration

  • Car hire

    Consumer guarantees, damage to rented vehicles, credit card deductions, how to protect yourself.

  • Compensation claims

    How to apply to the Motor Car Traders Guarantee Fund for compensation for a loss suffered after purchasing a car

  • Parking payment notices in private car parks

    Private car parks rights and responsibilities, if you receive a fine, debt collection practices

Footer

About us

  • Who we are and what we do
  • Services we provide
  • Annual Report
  • Statement of expectations
  • Careers

Contact us

How to contact us or another organisation to understand your rights and responsibilities, report an issue, make a media enquiry or give feedback.

Stay informed

  • Like us on Facebook
  • Follow us on Twitter
  • Watch our videos on YouTube
  • Listen to us on Soundcloud
  • Subscribe to our newsletter
  • Stay informed with RSS

Aboriginal and Torres Strait Island FlagsThe department acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present.

  • Site map
  • Copyright
  • Disclaimer
  • Privacy statement
  • Accessibility

© State Government of Victoria (Consumer Affairs Victoria)

Victoria State Government