Advice in a disaster Skip listen and sharing tools Listen 2022 Victorian flood advice for affected people 2022 Victorian flood Information for people who have experienced damage to property or personal items due to flooding or severe weather. Coronavirus (COVID-19) and your rights Coronavirus (COVID-19) and your rights A state of emergency has been declared in Victoria due to the serious risk to public health posed by the coronavirus (COVID-19). This page sets out rights and responsibilities for many topics. Business recovery Business recovery Information on dealing with your bank, clients, suppliers and other stakeholders in your business after a disaster. Buying and selling property Buying and selling property Details on buying or selling a disaster-affected property - contracts, unexpected offers, withdrawing on offer and more. Clean up repairs and re building Clean up, repairs and re-building Information on building and emergency repairs, changes to contracts, warnings on fake tradies (or travelling con men) and more. Damaged vehicles Damaged vehicles Information if you need to repair, buy or sell a vehicle that has been damaged in a disaster. Flood damaged products Flood-damaged products Information on what products should not be sold after a flood, plus flood-assistance resources. Charity and fundraising Charity and fundraising Find out how to spot a charity scam, plus information on setting up an emergency fundraising appeal. Insurance banking and financial hardship Insurance, banking and financial hardship Information on insurance and banking issues in a disaster. Find out how to apply for a hardship variation. Price rip offs Price rip-offs Find out how to make a complaint if you suspect a business if profiteering following a disaster. Renting Renting - disaster advice Includes ending a lease after a disaster, bond refunds, rent reductions, repairs and warnings of travelling con men. Travel and holiday arrangements Travel, accommodation and event cancellations Get information on refunds, rescheduling, insurance claims, chargebacks, damage to rental vehicles and more.