Renting, buying and selling property, building and renovating, owners corporations, retirement villages
Refunds, returns, repairs, warranties, energy products and services, online shopping, contracts, advertising
Buying and selling new and used cars, pricing, cooling-off period, warranties, leasing, trade-ins, auctions
Apply for, renew, update and cancel a licence or registration, lodge an annual statement, legal responsibilities
Register, update, manage, or search for an incorporated association, fundraiser, or patriotic fund
Forms and publications, legislation, languages, scams, Koori, and disability resources, advice in a disaster
Breadcrumbs
Links to all laws we administer, from A to Z. A list of our current and past consultations and reviews.
Information on key consumer topics, translated into more than 20 community languages.
Anyone can fall for a scam. Learn how common scams work and what to do if you are scammed.
Advice for Victorians whose home, car or business is affected by a bushfire, flood or other disaster.
Links to our online tools; the building tool and scams quiz.
Resources to help all Victorian businesses meet their obligations under consumer laws.
A not-for-profit, independent consumer policy research centre funded by the Victorian government.
Tools and resources for consumers with a disability, including our Easy English factsheets on key consumer topics.
Data sets for the community to download and re-use.
Your rights and responsibilities if a debt collector contacts you, and how to complain or get help.
Changing the lease or leaving a rental property if you are affected by family violence.
Help for international students to understand their renting and consumer rights in Victoria.
Information and support for Koori consumers, including our Koori helpline.
Subscribe or follow us for updates on consumer and business matters.
Our research on consumer and business-related issues.
Links to help you find the public registers we administer.
Workbooks, videos and online resources on consumer issues, for primary and secondary school teachers.
Resources to help young Victorians become confident consumers.