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    Resources and tools

    Resources and tools menu options
    • Forms and publications
    • Legislation

      Links to all laws we administer, from A to Z. A list of our current and past consultations and reviews.

    • Other languages

      Information on key consumer topics, translated into more than 20 community languages.

    • Scams

      Anyone can fall for a scam. Learn how common scams work and what to do if you are scammed.

    • Advice in a disaster

      Advice for Victorians whose home, car or business is affected by a bushfire, flood or other disaster.

    • Online tools

      Links to our online tools; the rent calculator, building tool and scams quiz.

    • Business resources

      Resources to help all Victorian businesses meet their obligations under consumer laws.

    • Consumer Policy Research Centre

      A not-for-profit, independent consumer policy research centre funded by the Victorian government.

    • Consumers with a disability

      Tools and resources for consumers with a disability, including our Easy English factsheets on key consumer topics.

    • Data sets

      Data sets for the community to download and re-use.

    • Dealing with debt collectors

      Your rights and responsibilities if a debt collector contacts you, and how to complain or get help.

    • Family violence

      Changing the rental agreement or leaving a rental property if you are affected by family violence.

    • International students
    • Koori resources
    • Newsletters and social media

      Subscribe or follow us for updates on consumer and business matters.

    • Research studies

      Our research on consumer and business-related issues.

    • Search public registers

      Links to help you find the public registers we administer.

    • Teacher resources

      Workbooks, videos and online resources on consumer issues, for primary and secondary school teachers.

    • Resources for young consumers

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    Victoria State Government