Resources and tools

Skip listen and sharing tools

  • Forms and publications

    Forms and publications

    Find publications and forms available on the Consumer Affairs Victoria website.

  • Legislation

    Legislation and consultations

    Lists of all the laws Consumer Affairs Victoria administers and our consultations and reviews.

  • Other languages

    Information in a range of languages

    Information on key consumer topics, translated into more than 20 community languages.

  • Advice in a disaster

    Advice in a disaster

    Advice for Victorians whose home, car or business is affected by a bushfire, flood or other disaster.

  • Consumers with a disability

    Consumers with a disability

    Tools and resources for consumers with a disability, including our Easy English factsheets on key consumer topics.

  • Data sets

    Data sets

    Data sets about Consumer Affairs Victoria for the community to download and use.

  • Family violence

    Family violence

    Changing the rental agreement or leaving a property if you are affected by family violence.

  • International students

    International students

    Information about different forms of accommodation in Victoria for students, renting and consumer rights and organisations that can help.

  • Koori resources

    Koori resources

    Information about your consumer rights and how to contact us on the Koori Helpline

  • Research studies

    Research studies

    Our research on consumer and business-related issues.