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Overview of the good practice protocols for retirement village operators

Explains the purpose and design of the retirement village protocols.

Owners corporation managers

How to register as a professional owners corporation manager, maintain your registration and operate your business.

Champion Caravans and Mr Tony Giannakos - Public warning

29 Jan 2013 - The Director of Consumer Affairs Victoria has issued a public warning to consumers and businesses about the conduct of Champion Caravans and its operator Tony Giannakos.

Rent increases

Rules for when rent can be increased; how to tell renters about a rent increase; how increases are calculated.

Changing the rental agreement because of family violence

There are rules that let people make changes to their rental agreements if they are experiencing family violence.

Challenging a notice to vacate

Explains when and how a renter or resident can challenge a Notice to vacate from a Victorian rental provider, rooming house or caravan park owner.

Community visitors, record keeping and entry rights

Information for SDA providers about what community visitors do, record keeping obligations, and how and when providers can enter the resident's room or the property.

Notice of breach of duty from site owner to Part 4A site tenant (Word, 94 KB) docx

Notice to leave to resident of managed premises or residents visitor (Word, 76 KB) docx

Park registration

Information for caravan park operators and residential park operators in Victoria about registering with their local council.