Information about refund rights for seconds and samples.
Information about refund rights with purchases from a factory outlet.
Tips and links for the safe use of quad bikes (four-wheeled motorbikes).
Information about what should be done before settlement, including checking property measurements, home insurance and pre-settlement inspections.
Explains how to apply, lodge and claim rental bonds loaned to a tenant by the Director of Housing; covers claims by tenants, residents, landlords and owners.
Information for property sellers on conveyancers, conveyancing, vendor’s statement (section 32) and contract of sale
Information for property buyers on settlement, pre-settlement inspection, land transfer duty, stamp duty, transfer of land.
Unless damage was caused by residents or their visitors, problems with communal park facilities are usually the park operator’s responsibility and must be repaired as soon as possible.
All Victorian homes must have smoke alarms. Rental providers and renters should make sure that smoke alarms are properly installed and working.