Information about lay-by agreements between consumers and suppliers.
Information and advice about buying and selling parallel imports.
Information on consumer rights when a product causes damage to other property.
Information for estate agents in Victoria on professional conduct and obligations.
How to register a retirement village and meet your obligations as an operator.
Information on retirement village protocol 5, which provides advice on good practice for marketing a unit when a residents leaves or dies.
Provides definitions of motor cars and motor car traders.
A list of fees and forms for motor car traders.
Information for motor car traders about advertising, component pricing, contracts of sale, cooling-off periods and dealings books. Includes a self-assessment checklist.
Motor car traders' obligations when selling used cars, including information on clear title, statutory warranty, record-keeping requirements and written-off vehicles.