Organisational structure

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We currently employ the following structure to carry out our role as Victoria's consumer affairs regulator.

John Batho
Deputy Secretary Consumer Affairs, Liquor, Gaming and Dispute Services

Regulatory Services

Nicole Rich
Executive Director, Regulatory Services
Director, Consumer Affairs Victoria

David Joyner
Director, Regulatory Services

General Manager, Regulatory Transaction Services

General Manager, Investigation Services

General Manager, Information and Analysis

General Manager, Performance and Outcomes

Rhys Benny
Director, Information and Corporate Services

General Manager, Information and Dispute Services Centre

General Manager, Residential Tenancies Bond Authority

Senior Manager, Strategy and Governance

Senior Manager, Specialist Services

General Manager, Funded Services

Regulatory Assurance and Policy

Kathryn Bannon
Executive Director, Regulatory Assurance and Policy

Jaklin Trajkovski
Director, Regulation Policy

Senior Manager, Regulation Policy x 2

Other department support services

To help carry out our role as Victoria’s consumer affairs regulator, we are supported by services from across the Department of Justice and Community Safety. These include:

View the Department of Justice and Community Safety people and organisational structure.