Organisational structure

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We currently employ the following structure to carry out our role as Victoria's consumer affairs regulator.

John Batho
Deputy Secretary, Department of Government Services

Regulatory Services

Nicole Rich
Executive Director, Regulatory Services
Director, Consumer Affairs Victoria

David Joyner
Director, Regulatory Services

General Manager, Regulatory Transaction Services

General Manager, Investigation Services

General Manager, Information and Analysis

General Manager, Performance and Outcomes

Rhys Benny
Director, Information and Corporate Services

General Manager, Information and Dispute Services Centre

General Manager, Residential Tenancies Bond Authority

Senior Manager, Strategy and Governance

Senior Manager, Specialist Services

General Manager, Funded Services

General Manager, Community and Consumer Engagement

Regulation Policy

Tessa Piper
Executive Director, Regulation Policy and Dispute Services

Jaklin Trajkovski
Director, Regulation Policy

Senior Manager, Regulation Policy x 2

Other department support services

To help carry out our role as Victoria’s consumer affairs regulator, we are supported by services from across the Department of Government Services.

View the Department of Government Services people and organisational structure