Contact Financial Counselling Funding Round Agencies

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Statewide FCFR providers

Agency name Type of program Phone Email
Cancer Council

Financial counselling for Victorians impacted by cancer.

13 11 20     financial.counselling@cancervic.org.au
Consumer Action Law Centre (NDH) The National Debt Helpline provides financial counselling for Victorians experiencing hardship, including specialist additional First Nations support. 1800 007 007
ndh.org.au
Mortgage Stress Victoria

Mortgage Stress Victoria provides an integrated service approach incorporating financial counselling, legal advice and social work for Victorians experiencing financial hardship where mortgage stress is a factor.

1800 572 292
info@mortgagestress.org.au
Tenants Victoria Financial counselling, legal assistance, information, advice, and advocacy to private renters across Victoria who are experiencing rental stress or facing the risk of eviction.
 
(03) 9416 2577
 
Women’s Legal Service Victoria Financial counselling, legal advice, social work and representation for women and non-binary people. Giving Victorians what they need to make decisions for themselves and their children, gaining independence and financial stability.
 
(03) 8622 0600 https://www.womenslegal.org.au/get-help/

Place-based FCFR providers

Service area Agency name
Type of program
Phone
Email 
Ballarat  
Greater Geelong
Hepburn
Ararat
Pyrenees
Golden Plains

Child and Family Services

The Financial Wellness Hub builds financial independence and capability with an integrated service approach incorporating financial Wellness, coaching, tools, and a counsellor, to residents across the region. 
 
(03) 5337 3333 welcome@cafs.org.au
Knox City
Maroondah City
Yarra Ranges
EACH Financial counselling for Victorians experiencing financial hardship where mortgage or rental stress is a factor.
(03) 9871 1817 fcintake@each.com.au

Southern Grampians
Horsham
Colac Otway

Greater Bendigo
Glenelg
Mildura
Warrnambool
Corangamite
Moyne
Surf Coast
Greater Geelong
Queenscliff 
Ararat
Ballarat
Golden Plains
Hepburn
Moorabool
Pyrenees
Swan Hill
Gannawarra

Loddon
Central Goldfields
Mount Alexander
Macedon Ranges
West Wimmera
Hindmarsh
Yarriambiack
Buloke
Northen Grampians

Finwell Support Limited Delivering a suite of services that include specialised financial counselling, information and advocacy to small business owners and their staff.
1300 735 578
admin@wswrcs.com.au
Mildura
Swan Hill
Gannawarra
Buloke
Mallee Family Care Provision of education on budgeting and 'managing your bills' to community groups, as well as financial counselling for Victorians experiencing financial hardship where mortgage or rental stress is a factor. 
1800 632 263
fincounselling@malleefamilycare.com.au
Greater Geelong
Warrnambool
Glenelg
Meli Community
RESET provides a multidisciplinary approach to financial counselling for Victorians experiencing financial hardship where mortgage or rental stress is a factor.

1300 510 439
FCSouthwest@bethany.org.au
Port Phillip
Stonnington
Darebin
Greater Shepparton
Ngwala Willunbong Aboriginal Corporation Financial counsellors will work with the existing teams including Alcohol & other Drugs (AOD) and Mental Health Counsellors to provide a holistic service to the Aboriginal peoples of Victoria. 
 


Banyule
Merri-Bek
Whittlesea
Darebin
Holstep Health (FKA Banyule Community Health) Financial counselling for Victorians experiencing financial hardship, especially those struggling with mortgage or rental stress. (03) 9450 2000
financial.counselling@holstephealth.org.au
Greater Shepparton 
Moira
Strathbogie
Mitchell
Murrindindi
Primary Care Connect Providing financial counselling, education, and early support to Victorians in the region who are experiencing mortgage stress, rental or rates arrears, and difficulties with utility bills. (03) 5823 3200

intake@primarycareconnect.com.au
Cardinia
Casey
Greater Dandenong
Frankston
South East Community Links A rapid response financial wellbeing program to support early intervention and crisis response for Victorians facing rental or mortgage stress. 
 
(03) 9549 5288


fcs@secl.org.au
Port Phillip
Stonnington
Yarra
Greater Bendigo
Thorne Harbour Health Limited
Offering financial counselling tailored to support LGBTIQ+ communities and people living with HIV, with a focus on mortgage and rental stress, as well as other areas of financial difficulty. (03) 9865 6700
intake@thorneharbour.org
Darebin
Yarra Ranges
Dandenong
Frankston
Wyndham
Melton
Latrobe
Wangaratta
Wodonga
Benalla
Victorian Aboriginal Child and Community Agency Co-Operative Ltd Financial counsellors offer one-on-one support and financial capability workshops—delivered online or at VACCA locations—to Aboriginal peoples across Victoria. These services provide education and guidance to help manage financial challenges. 0447 787 666
MangenBatjelan@vacca.org