The site owner, caravan owner or caravan park owner or other authorised staff may only enter a site or caravan without prior notice:
- if the resident agrees at the time
- in an emergency to save a life or valuable property
- if the VCAT has made an order stating that the resident has abandoned the caravan or site.
If the owner gives at least 24 hours’ written notice, they may also enter to:
- show the caravan/site to prospective residents if the current resident has given notice or has been given written notice to move out
- show people through who are interested in buying the caravan (if the caravan is hired) or site, or lending the owner money on it
- make a general inspection, once in any six-month period
- carry out a duty under the Residential Tenancies Act 1997
- check a reasonable belief that the resident has not met their duties under the Residential Tenancies Act 1997.
Notice may be given either:
- personally between 8am and 6pm
- by electronic communication (such as email), if the resident has given consent to receive notices and other documents this way, or
- by post. If the notice is being delivered by mail to a country area, an extra two days should be allowed for postal delivery times.
During an inspection, a caravan park owner or site owner must:
- behave in a reasonable manner
- not stay any longer than necessary, unless the resident or site tenant agrees.