Holiday accommodation Skip listen and sharing tools Listen Holiday accommodation, such as hotels, motels, short-stay accommodation, and bed and breakfasts, do not count as rental accommodation. Instead they are a service offered under a contract and come under the Australian Consumer Law. Find out more about what a contract is Holiday accommodation providers can read about what to do when customers cancel The ACCC has information about consumer rights and guarantees Get general information about the Australian Consumer Law Find out owners corporation rules that affect short-stay accommodation. Back To Top