Helpful contacts Skip listen and sharing tools Listen Contacts Organisation When to contact Phone number Website Consumer Affairs Victoria If you have questions about renting agreements, bonds, rent increases or repairs. If you are being evicted. 1300 55 81 81 consumer.vic.gov.au/contact Residential Tenancies Bond Authority (RTBA) To look up your bond, transfer a bond or arrange a bond refund. 1300 137 164 rentalbonds.vic.gov.au Rental Dispute Resolution Victoria (RDRV) If you have tried all other options to resolve a dispute about a rent increase, repair or bond. 1300 017 378 rdrv.vic.gov.au Victorian Civil and Administrative Tribunal (VCAT) To apply for a hearing about a renting dispute. 1300 01 8228 vcat.vic.gov.au/renting Tenants Victoria If you need help from a support worker. 03 9416 2577 tenantsvic.org.au Victorian Aboriginal Legal Service (VALS) If you are an Aboriginal and Torres Strait Islander person and need legal help. 1800 064 865 vals.org.au Housing Victoria (Department of Families, Fairness and Housing) To apply for a bond loan. If you have nowhere to stay. 1800 825 955 (24 hours) housing.vic.gov.au Need help in your language? Call TIS National interpreting service on 131 450. Ask to be put through to Consumer Affairs Victoria. Back To Top