David James Donald - Interim injunction

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3 June 2016
Court actions

Consumer Affairs Victoria has obtained an interim injunction against David James Donald, 72, of Reservoir, after he continued to contravene the Australian Consumer Law (Victoria) relating to unsolicited consumer agreements. This follows similar action we took against him in late 2015. 

The interim injunction restrains Mr Donald from entering into any unsolicited consumer agreements until the matter returns to court in August 2016. 

Any consumers who are approached by Mr Donald should contact us on 1300 55 81 81.

Mr Donald targets elderly Victorians, offering cleaning services using high-pressure sales tactics. 

An agreement is considered to be unsolicited when:

  • it is for the supply, in trade or commerce, of goods or services to a consumer, and
  • a supplier/salesperson approaches or telephones a consumer without that consumer having invited this contact, and
  • negotiations take place over the phone, or in person at a location other than the supplier’s premises, and
  • the total value of the agreement is more than $100, or the value was not ascertainable at the time the agreement was made.

Mr Donald engages in door knocking households to sell his carpet and related cleaning services.