Victorian renters and rental providers now have a fast and free service to help resolve simple rental disputes.
Launched today, Rental Dispute Resolution Victoria (RDRV) is a dispute resolution service to help settle disputes over bonds, compensation, repairs, and excessive rents.
Victorians can access RDRV by phone, online, or in person. Experts are available to:
- provide information
- contact the other party to seek a resolution
- and support both renters and rental providers throughout the process.
The free service offers a faster, more accessible pathway to a fair outcome, and is available to anyone experiencing a rental dispute.
It provides an alternative to more costly options, such as Victorian Civil and Administrative Tribunal (VCAT) hearings.
Visit the RDRV website to learn how they can help.
RDRV is a part of VCAT.