A furniture maker has been fined for taking money from consumers for bespoke items and then failing to supply them in a reasonable timeframe.
Ben Purchase, 42, of Preston, was formerly the director of Ingrain Group Pty Ltd (ACN 626071449), which traded as Ingrain Designs.
Consumer Affairs Victoria took legal action against Purchase after receiving multiple complaints that he was accepting money for orders, failing to supply the furniture, and ignoring requests for refunds.
For his failure to supply furniture, the County Court fined Purchase $5,000.
He was earlier fined $4000 after pleading guilty to failing to provide information as part of Consumer Affairs Victoria’s investigations into his business.