Autumn underquoting campaign ramps up
Property auctions across the City of Whittlesea are under intensified scrutiny, with Consumer Affairs Victoria launching its largest enforcement sweep to date.
Underquoting Taskforce inspectors are monitoring 100 auction campaigns in the area, following a surge in complaints about misleading prices. After Spring, Autumn is the busiest time of year for auctions, making it a key period for monitoring compliance with underquoting laws.
The Whittlesea local government area includes the established suburbs of Thomastown, Lalor and Mill Park, along with the rapidly expanding Donnybrook and Wollert, which are increasingly popular with first home buyers.
Taskforce steps up enforcement
The Taskforce is actively monitoring sales campaigns, inspecting estate agencies and attending auctions to ensure agents follow the rules. Inspectors are also engaging directly with agents and prospective buyers to raise awareness of the underquoting laws.
Legal action is already underway against several agents for alleged breaches.
Since beginning in late 2022, the taskforce has received close to 6,000 reports of suspected underquoting through its dedicated complaints form. More than one third of these complaints are submitted by real estate agents, showing that agents doing the right thing are frustrated with unfair industry practices.
New guidelines for agents
In November 2025, Consumer Affairs Victoria released new guidelines for selecting comparable properties, after finding some agents were ignoring the most similar properties.
Agents who underquote risk penalties under Victoria’s estate agent laws. Some matters may also attract significant penalties under the Australian Consumer Law.
If you suspect underquoting, report it to us.