Beware of unregistered builder

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29 January 2021
Media releases

Consumer Affairs Victoria issued a public warning today about an unregistered builder following multiple complaints to Consumer Affairs.

The Acting Director of Consumer Affairs Victoria, David Joyner, has issued the warning about Michael Johnson, who operates under multiple trading names, including Outdoor Lifestyle Concepts and Deck Creations.

“Victorian builders are required to meet certain obligations when completing building work, including making sure all work is fit for purpose,” Mr Joyner said.

“Everyone has the right to expect that builders are suitability qualified to do the job they’re hired to do and to complete their work to an appropriate standard.”

Allegations against Mr Johnson, 54, of Aspendale Gardens, and his business entities include that he has operated while unregistered and engaged in conduct in breach of the Australian Consumer Law.

Mr Johnson was restrained from accepting payment for goods or services prior to completing works, after Consumer Affairs Victoria obtained injunctions against him in March 2005. The injunctions remain in place.

Clients who recently contacted Consumer Affairs Victoria have reported that Mr Johnson ignored clients’ attempts to contact him over work he had failed to complete and made excuses not to complete work, or to fix faults in partially completed work.

Anyone who has been approached by Mr Johnson, or asked to make any payment should contact us for advice by using our General enquiry form.

Consumer Affairs Victoria received almost 500 contacts about building issues in general during the 2019-20 financial year, an increase of 63 on the previous financial year.

For further information about seeking a qualified tradesperson, including a list of all registered builders, see About builders, tradespeople and other building practitioners.

View the public warning notice for Michael Johnson.