Robert Turner and Neil Turner trading as Classic Refrigeration and Catering Equipment - Public warning

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29 January 2014
Public warnings

The Director of Consumer Affairs Victoria has, after considering all relevant information, determined to issue a public warning notice pursuant to section 223 of the Australian Consumer Law (Victoria) about the conduct of Robert and Neil Turner, both of Dandenong North.

The Director issues this notice, in the public interest, to warn consumers and businesses not to pay any money to the Turners until they have supplied goods or services as agreed.

In March, Robert Turner, 39, of Pakenham, was convicted in Dandenong Magistrates' Court of breaching the Australian Consumer Law (ACL) by accepting deposits from two businesses in Melbourne’s south-east for work he failed to complete.

The court ordered that he repay the businesses more than $6,000, fined him $7,500 and ordered him to pay $2,000 costs.

In June, Neil Turner, 62, of Dandenong North, was also convicted and fined in Dandenong Magistrates' Court for breaching the ACL, after he failed to do any work despite taking deposits from three consumers (including a small business).

The court fined him $10,000 and ordered him to pay $8,850 in compensation to the three consumers, plus $1,400 costs.

Consumer Affairs Victoria has recently received further complaints against both Robert and Neil Turner, alleging they failed to supply goods for which deposits were taken and not refunded.

The Director:

  • has reasonable grounds to suspect that this conduct may constitute breaches of the Australian Consumer Law
  • is satisfied that one or more people have suffered, or is likely to suffer detriment as a result of the alleged conduct
  • is satisfied that it is in the public interest to issue a public warning notice.

Dr Claire Noone

Director, Consumer Affairs Victoria