Melbourne-based business Shannakian Fine Jewellery and an employee are facing criminal charges for allegedly accepting more than $40,000 for high-priced items they failed to deliver to customers within a reasonable time, or at all.
The jewellery maker and retailer sells items on its website, Instagram and in its Melbourne showroom.
Consumer Affairs Victoria has received more than 70 complaints about Shannakian Fine Jewellery from customers across Australia and overseas. It published a Public Warning Notice about the company in May this year.
Customers alleged that they paid the business for jewellery items such as bracelets, necklaces and rings but failed to receive their purchases or refunds within a reasonable time or at all.
Employee Arpee Mardiran, 41, from Rowville, has also been charged. She is also known as Arpee Shannakian and we allege some payments for jewellery were made to a bank account in that name.
The offences are alleged to have occurred between July 2022 and January 2025.
The matter is listed for a filing hearing at Melbourne Magistrates’ Court on 30 July 2025.