If you do not receive a response from the client within a reasonable timeframe, and are unable to resolve the dispute yourself, you can lodge an online application for dispute resolution through Domestic Building Dispute Resolution Victoria (DBDRV). DBDRV is equally accessible to builders and home owners.
DBDRV provides building disputes resolution without the cost and time often associated with courts and tribunals, and has the power to issue dispute resolution orders to resolve disputes that are not completely resolved by agreement.
For more information about DBDRV, including how to lodge an application for dispute resolution, visit the Is our service right for you? page on the DBDRV website.
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