Keeping estate agency records

Skip listen and sharing tools

The Estate Agents Act 1980 requires certain agency documents to be kept for future reference. The period varies depending on the type of document.

You must keep some documents for seven years, such as:

  • agency authorities, trust accounting records and other documents as required by the Act and regulations
  • audit reports, notices of opening or closing a trust account and other documents sent to us or the Business Licensing Authority.

You must keep police records, reports and statutory declarations regarding an agent's representative (checked when they were initially employed) for two years after they cease work with the agency.

You may keep agency documents in either paper or electronic form.

Where to next: