Refund rights
Consumers have the same legal refund rights on sale items as they would have on full-price products.
Stores and sellers cannot take away these rights by claiming they have a ‘no refund’ policy for sale items, or displaying a ‘no refund’ sign.
If a product is on sale because it is faulty, a consumer cannot claim a refund for any problem the store or seller informed them of before the sale. View our Seconds or samples – refunds page.
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