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Resources and tools

Resources and tools menu options
  • Forms and publications
  • Legislation

    Links to all laws we administer, from A to Z. A list of our current and past consultations and reviews.

  • Other languages

    Information on key consumer topics, translated into more than 20 community languages.

  • Scams

    Anyone can fall for a scam. Learn how common scams work and what to do if you are scammed.

  • Advice in a disaster

    Advice for Victorians whose home, car or business is affected by a bushfire, flood or other disaster.

  • Online tools

    Links to our online tools; the rent calculator, building tool and scams quiz.

  • Business resources

    Resources to help all Victorian businesses meet their obligations under consumer laws.

  • Consumer Policy Research Centre

    A not-for-profit, independent consumer policy research centre funded by the Victorian government.

  • Consumers with a disability

    Tools and resources for consumers with a disability, including our Easy English factsheets on key consumer topics.

  • Data sets

    Data sets for the community to download and re-use.

  • Dealing with debt collectors

    Your rights and responsibilities if a debt collector contacts you, and how to complain or get help.

  • Family violence

    Changing the lease or leaving a rental property if you are affected by family violence.

  • International students

    Help for international students to understand their renting and consumer rights in Victoria.

  • Koori resources

    Information and support for Koori consumers, including our Koori helpline.

  • Newsletters and social media

    Subscribe or follow us for updates on consumer and business matters.

  • Research studies

    Our research on consumer and business-related issues.

  • Search public registers

    Links to help you find the public registers we administer.

  • Teacher resources

    Workbooks, videos and online resources on consumer issues, for primary and secondary school teachers.

  • Young consumers

    Resources to help young Victorians become confident consumers.

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Victoria State Government