Rental non-compliance register

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About this register

The rental non-compliance register enables Victorian renters to check whether a rental provider or agent:

  • has been given a compliance or compensation order by the Victorian Civil and Administrative Tribunal (VCAT) because they breached a duty under Part 5 of the Residential Tenancies Act 1997 (the Act), or
  • has been convicted of an offence under the Act.

The register lists the:

  • name of the rental provider
  • address of the rented premises that the VCAT order or the offence relates to
  • business name and business address of the agent, if the rental provider has an agent
  • date of the VCAT order, conviction, or finding of guilt
  • relevant provision of the Act.

This information remains in the register for three years.

Apply for a correction to the register

A rental provider may apply to VCAT for an order requiring Consumer Affairs Victoria to change or remove information from the register if:

  • it is incorrect, or
  • it has been displayed in the register for longer than three years, or
  • they consider Consumer Affairs Victoria did not take reasonable steps to notify them that their name would be displayed in the register.