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  • Parallel imports

    Information and advice about buying and selling parallel imports.

  • Group buying and daily deals

    Information about consumer rights with discounted products and services sold through online group buying websites or ‘daily deals’.

  • Penalties for businesses

    Information about maximum penalties that can be imposed on businesses for specific breaches of consumer laws.

  • Bag search policies

    Information about when a store is permitted to search a consumer’s bag.

  • Types of warranties

    Information on guarantees and consumer rights under a manufacturer’s warranty (warranty against defects), express warranty and extended warranty.

  • Spent convictions

    Information for people with a spent conviction who wish to apply for an occupational licence or registration in Victoria.


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