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  • Door-to-door sales

    A summary in English of consumers' rights when buying from door-to-door salespeople.

  • Data sets

    Data sets for the community to download and re-use.

  • Used car loans and finance

    Information for Victorian consumers about car loans and finance: includes rights and duties, advice if you cannot pay off a loan.

  • Car services and repairs

    Information on getting a car serviced, finding a mechanic, costs, warranties, second-hand parts, payment and resolving problems with the work.

  • Failing to collect your vehicle

    Explains what rules apply when you don't pick up a vehicle you left temporarily with a business in Victoria. For example, towing, repair or maintenance.

  • New car loans and finance

    Information for Victorian consumers about car loans and finance: includes rights and duties, advice if you cannot pay off a loan.

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