The options to consider before buying a used vehicle in Victoria.
Explains how to check the vehicle's written off, stolen, and registration status, and VIN.
Consumer guarantees, damage to rented vehicles, credit card deductions, how to protect yourself.
Tips for buying energy products and services, and key contacts for problems with an energy supplier.
Tips and links for the safe use of quad bikes (four-wheeled motorbikes).
Explains consumer rights when it comes to cancelling bookings in the event of a crisis and why a cancellation policy may avoid potential problems.
Explains what businesses in Victoria must do to dispose of high-value uncollected goods and vehicles.
How businesses in Victoria must give written notice of intent to dispose of uncollected goods or uncollected vehicles
Information about consumer rights in relation to cash-back and bonus offers such as rebates, prizes and gifts with purchase.
Information about consumer rights when a product does not perform as described by a salesperson, or does not do what a consumer asked for.