Information on what embedded electricity networks are and how they affect consumers and tenants.
Information about consumer rights when stores deal with uncollected goods, and how long they must keep them.
Information about when a store is permitted to search a consumer’s bag.
A list of penalties faced by Victorian businesses if they do not meet their obligations under the Australian Consumer Law and Fair Trading Act 2012 (Vic).
Information about consumers’ rights as unsecured creditors when a company is in administration, receivership or liquidation.
Information on unfair contract terms in standard form consumer contracts.
Explains how businesses in Victoria must calculate the relevant charge for uncollected goods and vehicles.
The free safety kit contains a device that tensions looped cords to a window frame so they are no longer loose, reducing the likelihood of strangulation.
Information on the automatic consumer guarantee that services will be provided with due care and skill.
Information about the consumer guarantee that services will be fit for purpose.