Advice for Victorians whose home, car or business is affected by a bushfire, flood or other disaster.
Explains what Victorian businesses and consumers can do if they have been scammed.
A state of emergency has been declared in Victoria due to the serious risk to public health posed by the coronavirus (COVID-19). This page sets out rights and responsibilities for many topics.
Lists current and closed public consultations and reviews carried out by Consumer Affairs Victoria.
Information on insurance and banking issues in a disaster. Find out how to apply for a hardship variation.
A Regulatory Impact Statement on the proposed Estate Agents (Fees) Regulations 2018, which set the fees for estate agent licenses and other related services.
Information for consumers on how they can protect themselves from investment and gambling software scams.
Information on dealing with your bank, clients, suppliers and other stakeholders in your business after a disaster.
Find out how to spot a charity scam, plus information on setting up an emergency fundraising appeal.
This paper sets out options for reform of the Sale of Land Act 1962 and Estate Agents Act 1980, as part of the Consumer property law review.