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  • Maintenance and repairs

    Services and repairs, problems with repairs, maintenance, contaminated fuel damage, towing, vehicle collection

  • Residential parks

    Information to help you if you live in, or are considering moving to, a residential park (owning a movable dwelling, renting the land).

  • Car hire

    Consumer guarantees, damage to rented vehicles, credit card deductions, how to protect yourself.

  • Data sets

    Data sets for the community to download and re-use.

  • International students

    Information to help international students understand their renting rights and other consumer rights in Victoria.

  • Resolve your problem

    Step-by-step information on how to resolve a dispute with a business or landlord, including how to lodge a complaint if the matter remains unresolved.

  • Todd Buzza - Public warning

    17 Dec 2013 - The Director of Consumer Affairs Victoria has, after considering all the relevant information, determined to issue a public warning notice pursuant to section 223 of the Australian Consumer Law about the conduct of Todd Buzza.

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