Services and repairs, problems with repairs, maintenance, contaminated fuel damage, towing, vehicle collection
Explains how to maintain your car including checking oil and engine coolants, tyre pressure, timing belts.
Information on warranties for used cars, including defect notices, items covered by the warranty and organising repairs and parts whilst under warranty.
Information about the automatic consumer guarantee that products will come with clear title, undisturbed possession and no undisclosed securities.
Explains what businesses in Victoria must do to dispose of high-value uncollected goods and vehicles.
How businesses in Victoria must give written notice of intent to dispose of uncollected goods or uncollected vehicles
Information about consumer rights when a product does not perform as described by a salesperson, or does not do what a consumer asked for.
Explains consumer rights when it comes to cancelling bookings in the event of a crisis and why a cancellation policy may avoid potential problems.
An explanation of whether a store or manufacturer is responsible for handling problems with a product.
Information about the consumer guarantee that services will be provided within a reasonable time, if no time was set.