Get information on refunds, rescheduling, insurance claims, chargebacks, damage to rental vehicles and more.
Information on building and emergency repairs, changes to contracts, warnings on fake tradies (or travelling con men) and more.
Information to help international students understand their renting rights and other consumer rights in Victoria.
Information and advice on your rights when you buy disability goods and services.
A public consultation on prescribed rooming house operators fees under the new licensing scheme is open until 20 January 2016.
Links to help you find the public registers we administer.
Information on proposed new general regulations relating to the motor car traders licensing scheme.
Sets out issues to consider if choosing attendant care services, wheelchairs and hearing aids. Includes issues around contracts and pushy salespeople.
Provides information in Somali to help you make the right decisions when buying a car.
A summary in Somali of consumers' shopping rights under the Australian Consumer Law.