Our media code of conduct

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Consumer Affairs Victoria’s media code of conduct sets out the principles we adopt to balance fairness to individuals, companies and businesses against the importance of informing the public about our enforcement work.

The ways we may inform the public about our enforcement work include: 

  • media releases distributed to outlets and published online 
  • news items published on our website 
  • social media posts. 

The code explains when and why we publicise our enforcement actions, as well as circumstances in which we may decide not to do so. 

Download the full media code of conduct: