About the RTBA
The RTBA holds all Victorian residential tenancy bonds in trust; these include those for rented premises, long-term caravans, rooming houses, and caravan sites under site agreements. When a rental agreement ends, rental providers (property managers, landlords) and renters (tenants, residents) have equal say in how the bond should be repaid. The RTBA releases the money as agreed.
Interest on rental bonds goes towards running:
- the RTBA
- VCAT's Residential Tenancies List and,
- Consumer Affairs Victoria residential tenancies activities.
You can contact the RTBA on:
Phone: 1300 137 164 during business hours, Monday to Friday (except public holidays).
Email: Contact us through the online enquiries form.
Postal address:
RTBA
Locked Bag 007
Wendouree VIC 3355
Information about rental bonds
For information about lodging, transferring or claiming a bond, go to rental bond information.
Annual reports
2023-24 Annual report
2022-23 Annual Report
2021-22 Annual Report
2020-21 Annual Report