Changing renters' names on the bond

Skip listen and sharing tools

When renters move in and out during a rental agreement (lease), they need to transfer the names on the rental agreement by telling the rental provider (landlord).

The rental provider must then update the bond by replacing the previous renter’s name with the new renter’s name. This must be done by completing a renter transfer with the Residential Tenancies Bond Authority (RTBA).

This is important because to claim a bond at the end of a rental agreement, all renters named on the bond need to sign the bond claim form.

The RTBA does not manage the bond payments for renters moving in and out during an agreement. If a renter moves out during an agreement and needs to be repaid for the amount they contributed to the bond, they must make their own arrangements with the other renters for this to happen.

How to change renters’ names on the bond

Rental providers or property managers must complete the renter transfer with the RTBA.

Online

When renters all have email addresses, the transfer can be completed electronically through RTBA Online. Follow the property manager guide to transferring renters.

By post

We recommend renters create email addresses if they do not have them as transferring names online is faster than by post. If renters prefer to use a paper form, one can be generated by:

  • entering the bond details on the RTBA Online homepage
  • selecting ‘Transfer this bond’ from the left-hand menu
  • selecting ‘Tenant transfer’ and enter in the details
  • once all details have been entered, selecting ‘Generate Form’. 

The form can then be printed, signed by the property manager or rental provider and all incoming, remaining and outgoing renters.

The completed form must be mailed to the RTBA, following the instructions on the form.

If a renter cannot be contacted

If a renter has moved out and their name is on the bond but they can not be contacted, the RTBA will accept an order from VCAT, advising changes to the renter names.

Renting law reforms

Victoria introduced new language as part of reforms to renting laws in 2021.

  • Landlords are now called rental providers
  • Tenants are now called renters
  • Leases are now called rental agreements.

You can read about these and other changes in a summary of the reforms or in detailed fact sheets and guides.