Checklists for SDA residents

What SDA providers must do

Before you enter into an agreement with your SDA Provider, they must::

Step 1. Give you one of the following agreements:

Step 2. Give you the information statement that matches your agreement:

Note: The SDA residency agreement is designed for SDA providers and residents. Using this agreement will provide more clarity for you and your SDA provider about your rights and obligations. You can find Easy Read versions of these agreements and information statements at Resources for SDA residents.

The SDA provider must give you the agreement and information statement at least 7 days before you enter into or establish the agreement. If your SDA provider doesn't give you the required information statement, you may be able to end the agreement.

Step 3. Explain the agreement and information statement to you in a way that you can easily understand. This can be verbal or in writing. If you have a support person, they can also help you understand the information.

Note: If you do not have a support person and your disability prevents you from understanding the information, the SDA provider must appoint a support person for you. This person cannot work for the SDA provider or be connected to their organisation.

Step 4. Enter into or establish the agreement with you 7 days after you got the agreement and information statement. The SDA provider must use the agreements found on our website. For more information, go to Starting an agreement with your provider.

Exceptional agreement orders: if you are entering into to or establishing an SDA residency agreement under exceptional circumstances, find out more about Exceptional agreement orders.

Things to remember

Your provider must use the agreements from our website. They cannot create their own agreement but can include extra terms. These extra terms can't remove any of your rights under the law.

Your provider must give you and your support person (if any) the agreement and information statement at least 7 days before entering into or establishing the agreement.

Your provider must explain the information statement in a way you can easily understand.

Your provider must give you a copy of your signed agreement before you move in.

Your provider cannot ask you to pay more than one month rent in advance and you do not pay a bond.

If you are entering into an SDA agreement, you do not pay a bond.

You can pay rent using a method that does not have extra fees. You can use Centrepay.

You are allowed to inspect an SDA free of charge before starting an agreement.

Your provider needs to tell you if they are no longer an SDA enrolled dwelling, or if the NDIS has revoked your registration.