Paying rent in SDA

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Rent payments

You and your provider decide whether you pay the rent weekly, fortnightly or monthly. Make sure this is in the residency or rental agreement.

You can choose a payment method that does not have extra fees. Your provider should tell you if a certain payment method includes any extra fees. You also have the option to pay rent by Centrepay, unless your provider is the Director of Housing, or the Director of Housing's agent.

You can ask for a receipt when you pay rent. If you pay rent directly to your provider, they must give you a receipt straight away.

If you have an SDA residency agreement

You do not have to pay more than 30 days’ rent in advance.

If you have a residential rental agreement (short-term or long-term)

You do not have to pay more than 14 days' rent in advance if you pay your rent weekly.

If you pay your rent fortnightly or monthly, you do not have to pay more than one month's rent in advance, unless the weekly rent is more than $900.

For more information, view Paying rent and rent in advance.

Reasonable rent contribution (RRC)

The NDIS Rules say providers can get reasonable rent contribution (RRC) from you. This applies to the SDA residency agreement and both Residential rental agreements.

If you receive the disability support pension, your RRC cannot be more than:

  • 25 per cent of the base standard rate of the disability support pension
  • plus 25 per cent of any pension supplement you receive
  • plus 25 per cent of any youth disability supplement you receive
  • plus all Commonwealth rent assistance you receive.

If you do not receive the disability support pension, your RRC cannot be more than:

  • 25 per cent of the base rate of the disability support pension
  • plus all Commonwealth rent assistance you receive.

Rent increases

SDA residency agreement

Your provider can increase the rent every six months by giving you at least 60 days' notice in writing.

They must give you a Notice of rent increase to renters of rented premises (Word, 578KB).

Easy English guides are a summary of the notice written in an easy to read way. Your provider must use them to explain the notice in a way you can understand. Download the:

Residential rental agreements

In most cases, your rental provider cannot increase the rent more than once every 12 months.

They must give you at least 60 days' notice using the Notice of rent increase to renters of rented premises (Word, 578KB).

Easy English guides are a summary of the notice written in an easy to read way. Your provider must use them to explain the notice in a way you can understand. Download the:

For more information, view Rent increases.

What if the rent is too high?

If you think the rent increase is too high, you can ask us to investigate by sending us an Application to Director (Word, 559KB). You can only make a complaint about a rent increase within 30 days of getting the notice of rent increase.

Easy English guides are a summary of the application written in an easy to read way. You cannot use them to make an application. Download the:

We will give you a report. You can use this report to apply to VCAT for a decision. You can only apply to VCAT within 30 days of the report being issued.

While VCAT decides the matter, you must pay either the:

  • rent increase amount, or
  • previous rent amount plus ten percent, whichever one is less.

For more information, view Challenging a rent increase.

Rent arrears

If you do not pay your rent on time, you are 'in arrears'. If you are more than 14 days' in arrears, your provider can give you a breach of duty notice. If you do not pay your rent within 14 days after receiving the breach notice, your provider can give you a Notice to vacate. If you do not pay the rent after you receive the notice, your provider can apply to VCAT for a possession order (eviction notice). 

If you have an SDA residency agreement, view Notice to vacate on Notices to end an SDA residency.

If you signed a Residential rental agreement, view Late or unpaid rent.