Colliers International (Victoria) Pty Ltd - Commencement of action

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9 July 2020
Court actions

The Director of Consumer Affairs Victoria has started legal action against estate agency Colliers International (Victoria) Pty Ltd (ACN: 005 032 940) for alleged underquoting and making misleading representations about property sale prices.

We allege that these breaches of Victoria’s estate agent and consumer laws occurred at various times between June 2017 and February 2018.

The allegations are that Colliers made representations to potential property purchasers by:

  • providing an indicative selling price that was less than the vendor was prepared to sell the property for
  • indicating that vendors were prepared to sell land at a price less than the estimated selling price in the engagement documents, and against vendors’ instructions.

We also allege that Colliers made representations to purchasers about the availability of certain permit approvals for land for a retirement village.

Consumer Affairs Victoria investigated Colliers after two separate complaints. The complaints alleged that the company:

  • was using the phrase ‘permit approved’ during the marketing of a development site, when no such approval existed, and
  • stated the estimated selling price on a property would be $1.8 million, but set a search price of $1.2 million in online advertisements - significantly below the asking price. 

The matter is expected to be heard at the Supreme Court of Victoria later in 2020.