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Become a CPD provider

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Before you provide CPD activities, your organisation must:

  • meet the eligibility criteria for the relevant profession
  • ensure the activities meet the CPD requirements
  • notify the Business Licensing Authority (BLA).

You can provide CPD activities for estate agents and agents’ representatives if one of the following applies:

Approved registered training organisations

You are a registered training organisation approved by the Australian Skills Quality Authority (ASQA) or the Victorian Registration and Qualifications Authority (VRQA) to deliver at least one of these qualifications in Victoria:

  • CPP41419 Certificate IV in Real Estate Practice from the CPP Property Services Training Package Release 18.0, or its superseded equivalent
  • CPP51122 Diploma of Property (Agency Management) from the CPP Property Services Training Package Release 18.0, or its superseded equivalent.

Prescribed organisations

You are one of these prescribed organisations:

  • The Real Estate Institute of Victoria Limited
  • Australian Livestock & Property Agents Association Limited
  • Real Estate Buyers Agents Association Incorporated
  • Australian Institute of Business Brokers Limited
  • Tenants Victoria Ltd.

Contractors and agents

You are contracted by, or acting as an agent for, an eligible organisation listed above to provide CPD activities.

You can provide CPD activities for conveyancers if one of the following applies:

Approved registered training organisations

You are a registered training organisation approved by the Australian Skills Quality Authority (ASQA) or the Victorian Registration and Qualifications Authority (VRQA) to deliver this qualification in Victoria:

  • BSB60220 Advanced Diploma of Conveyancing from the BSB Business Services Training Package Release 8.1, or its superseded equivalent.

Prescribed organisations

The Australian Institute of Conveyancers (Victorian Division) Inc. is a prescribed organisation.

Contractors and agents

You are contracted by, or acting as an agent for, an eligible organisation listed above to provide CPD activities.

Mandatory CPD for owners corporation managers will begin from 1 April 2028. Information about becoming a CPD provider for owners corporation managers will be provided in the second half of 2027.
 

How to notify the BLA

If your organisation intends to provide CPD activities, you must notify the BLA before offering or delivering any activities.

Complete these steps:

1. Complete the online CPD provider notification form.

You will need to provide:

  • Trading/business name
  • Business email address
  • Business contact number
  • Business website
  • Business address
  • The regulated property profession you will provide CPD for
  • Primary contact

Complete the online CPD provider notification form

2. Download and complete a CPD activity form for each activity you intend to deliver.

Each activity form must include:

  • Activity name
  • Description
  • Primary learning objective
  • Course outline (uploaded as supporting documentation)
  • Delivery method

Download the CPD activity form

After you notify the BLA

After you submit your notification:

  • you will receive an email confirming your notification has been submitted
  • your CPD provider details will be published on a webpage maintained by the BLA on the CAV website which provides a list of CPD providers.

The BLA will notify you if it determines that:

  • a CPD activity does not meet the prescribed CPD requirements
  • you do not meet the requirements to provide CPD activities.

If the BLA notifies you that you cannot provide a CPD activity, you must not offer or deliver the activity. Unapproved CPD will be listed on the provider webpage.

If a contractor or agent delivers a CPD activity

The registered training organisation or prescribed organisation should submit the CPD provider notification to the BLA, including information about the contractor or agent.

Ongoing obligations of CPD providers

You must notify the BLA about changes to your provider details or CPD activities.

Use the online CPD provider notification form to tell the BLA about:

  • a new CPD activity
  • an activity you will no longer offer
  • changes to a CPD course outline or activity
  • changes to your provider details
  • changes to existing CPD activities
  • your decision to stop being a CPD provider
  • changes to your trading name or registration status with ASQA or the VRQA.

CPD providers must deliver activities that meet the applicable regulations.

Property professionals must complete at least 5 CPD activities each CPD year, including at least 2 mandatory activities set by the BLA. A CPD year runs from 1 April to 31 March.

Each CPD activity must:

  • be at least 1 hour
  • be delivered in person or through an interactive online format that requires participants to engage directly with the content
  • be relevant to the occupation of the participant
  • have clear learning objectives.

Mandatory CPD activities must also include a written assessment.

Learn more about CPD requirements for property professionals.

Providing mandatory BLA CPD activities

CPD providers can choose to deliver one or more of the mandatory CPD activities set by the BLA.

If you deliver a mandatory CPD activity, you must follow the activity outline set by the BLA. You must also attach a course outline and assessment for each CPD activity to the CPD activity form.

Providing other CPD activities

CPD providers can also deliver activities not set by the BLA. These activities must:

  • be relevant to the property professional’s occupation
  • have a primary learning objective that develops skills or knowledge to improve:
    • outcomes for consumers, or
    • compliance with legislative or regulatory requirements.

You must attach a course outline for each CPD activity to the CPD activity form.

CPD activity records

CPD providers must give each participant who successfully completes a CPD activity a certification of completion.

The certificate must include:

  • the title of the activity
  • the participant’s name
  • the name of the CPD provider
  • the date or dates the participant completed the activity
  • certification from the CPD provider that the certificate is genuine.

Contact us

For help or more information, email CPD@dgs.vic.gov.au or contact us.

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