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An agent's representative is employed by or acts for a licensed estate agent, and with written authority, can perform any of the legal functions of that estate agent. For example, an agent's representative can act as a salesperson or property manager, but cannot operate an estate agency business.
You do not need to apply to us to work as an agent's representative. Instead, your employer is required to verify that you are eligible to be an agent's representative, and notify the Business Licensing Authority (BLA) via myCAV when you start work. For more information, view our myCAV for estate agents page.
To be eligible to be an agent's representative you must:
- be at least 18 years old
- have completed a course prescribed under the Estate Agents (Education) Regulations 2008.
You are ineligible to be an agent's representative if you:
- have been found guilty of any offence involving fraud, dishonesty, drug trafficking or violence punishable by three months or more imprisonment (whether or not a jail term was imposed), within the last 10 years
- are insolvent under administration
- are the cause of a successful claim against the Victorian Property Fund or a corresponding fund
- are a represented person under the Guardianship and Administration Act 1986
- are subject to a Victorian Civil and Administrative Tribunal declaration making you ineligible to act as an agent’s representative
- are subject to an order by any regulatory body in or outside Victoria, disqualifying you from acting as an agent’s representative.
The BLA may grant you permission to be employed as an agent’s representative if you are subject to some of the restrictions listed above (if you are insolvent, are the cause of a claim against the Victorian Property Fund or have a disqualifying criminal record). For more information, view our Disqualification and permissions - estate agents page.
If you are starting work as an agent’s representative for the first time, you must have completed either:
- the following three units of competency:
- CPPDSM4080A - Work in the real estate industry
- CPPDSM4008A - Identify legal and ethical requirements of property sales to complete agency work
- CPPDSM4007A - Identify legal and ethical requirements of property management to complete agency work
- the Certificate IV in Property Services (Real Estate)
within the last five years.
If you have worked as an agent's representative or been licensed as an estate agent in Victoria in the last 10 years, you must have completed one of the following courses:
- Advanced Certificate in Estate Agency
- Advanced Certificate in Real Estate
- Bachelor of Business Property (Agency & Marketing stream)
- Certificate in Business Studies (Real Estate)
- Certificate IV in Business (Estate Agency Practice)
- Certificate IV in Property (Real Estate Agency Practice)
- Certificate IV in Property Services (Real Estate)
- Course in Property (Agents’ Representatives)
- Course in Real Estate for Agents’ Representatives
- Course in Sub-agency Practice
- Estate Agency Certificate
- Sub-agent’s Preliminary Education Course
- the six prescribed modules of the Certificate in Real Estate Operations
- the 16 prescribed units of the Certificate of Business Studies (Real Estate) started before 1 January 1987.
Registered training providers
Your course must be delivered by a registered training organisation. To find real estate courses delivered by registered training organisations, visit the Australian Government's My Skills website.
Before you can start work as an agent's representative, your employer must:
You must give your employer a:
- Statement of Attainment showing you have completed a prescribed course. For more information on statements of attainment, visit the Australian Skills Quality Authority website
- police check - a form for obtaining this check is available from the Victoria Police website. If your police check is more than six months old, you must also provide a statutory declaration that you have not been found guilty of a disqualifying criminal offence. You must provide your employer with a new police check within six weeks of starting work; otherwise, you will become ineligible to continue to be employed.
Ceasing employment and re-employment
When you start or cease employment, your employer should reflect this in their myCAV account. This notifies the Business Licensing Authority and ensures the public register contains the correct employment details.
Each time you seek re-employment as an agent’s representative, your new employer must separately verify that you meet all the eligibility criteria.
You must apply for permission to work as an agent’s representative or continue to work as one if you:
- have been convicted or found guilty of any offence involving fraud, dishonesty, drug trafficking or violence punishable by three months or more imprisonment (whether or not a jail sentence was imposed), within the last 10 years
- are an insolvent under administration
- are the cause of a successful claim against the Victorian Property Fund or a corresponding fund.
If you become ineligible as a result of any of the above, you may continue to work in the role (pending the BLA’s decision) if you apply for permission within 30 days of the above occurring. For more information on applying, view our Disqualification and permissions - estate agents page.
Mutual recognition changes
If you hold a current registration for a role similar to that of an agent's representative (for example, a salesperson) in another Australian state or territory, you are no longer able to apply to the BLA under mutual recognition to work as an agent’s representative in Victoria.
You must complete the educational requirements under the Estate Agents (Education) Regulations 2008 before being eligible to work as an agent's representative in Victoria.
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