You must notify the Director of Consumer Affairs Victoria via myCAV within 14 days of changes to the details of a retirement village listed on the public register.
Please sign-in to your myCAV account to submit your change of details. For information about creating your myCAV account, view our About myCAV page.
Create or sign-in to your myCAV account
Remove a retirement village from the register
To remove a retirement village from the register, you must advise the Director of Consumer Affairs Victoria in writing that the village no longer operates.
Send the letter by:
Consumer Affairs Victoria
GPO Box 4567
Melbourne VIC 3001