Factsheets and forms for retirement village operators

As a retirement village operator, you must:

notify us when you establish a retirement village
notify us if you change the details of your retirement village
provide an information factsheet (in the approved form) to prospective residents enquiring about the village
allow prospective residents to inspect particular documents held by the operator
provide an expanded pre-contract disclosure statement (in the approved form) to those intending to sign a contract
use standard content and layout in retirement village contracts to make them easier to understand and compare. Content must include a basic set of mandatory rights and responsibilities of residents, managers and owners.

These obligations are set out in the Retirement Villages (Records and Notices) Regulations 2015 and the Retirement Villages (Contractual Arrangements) Regulations 2017.

You must use the following approved factsheets and disclosure statements.

Retirement village forms

New retirement village factsheets

Retirement village disclosure statements

Guide on completing the factsheet and disclosure statement

We have developed a guide to help you complete the factsheet and disclosure statement. It provides general principles, as well as specific guidance on particular items in the factsheets and disclosure statements:

Completing the factsheet and disclosure statement: a guide for retirement village owners and managers (Word, 181KB)