Factsheets and forms for retirement village operators Skip listen and sharing tools Listen As a retirement village operator, you must: notify us when you establish a retirement village notify us if you change the details of your retirement village provide an information factsheet (in the approved form) to prospective residents enquiring about the village allow prospective residents to inspect particular documents held by the operator provide an expanded pre-contract disclosure statement (in the approved form) to those intending to sign a contract use standard content and layout in retirement village contracts to make them easier to understand and compare. Content must include a basic set of mandatory rights and responsibilities of residents, managers and owners. These obligations are set out in the Retirement Villages (Records and Notices) Regulations 2015 and the Retirement Villages (Contractual Arrangements) Regulations 2017. You must use the following approved factsheets and disclosure statements. Retirement village forms Retirement village register notification (myCAV) Retirement village change of particulars (myCAV) New retirement village factsheets Factsheet for mixed tenure retirement village (Word, 211KB) Factsheet for loan-licence or loan-lease retirement village (Word, 193KB) Factsheet for strata title retirement village (Word, 205KB) Retirement village disclosure statements Retirement village disclosure statement for loan-lease/loan-licence residents (Word, 181KB) Retirement village disclosure statement for strata title residents (Word, 177KB) Retirement village disclosure statement for rental residents (Word, 181KB) Retirement village disclosure statement for company title residents (Word, 183KB) Retirement village disclosure statement for unit trust residents (Word, 134KB) Retirement village disclosure statement for general use (Word, 193KB) Guide on completing the factsheet and disclosure statement We have developed a guide to help you complete the factsheet and disclosure statement. It provides general principles, as well as specific guidance on particular items in the factsheets and disclosure statements: Completing the factsheet and disclosure statement: a guide for retirement village owners and managers (Word, 181KB) Where to next: View the good practice protocols for operating your retirement village Learn your business rights and responsibilities under the Australian Consumer Law Follow us on social media Back To Top