Regulation Skip listen and sharing tools Listen Who regulates second-hand dealers and pawnbrokers in Victoria? Three government agencies regulate second-hand dealers and pawnbrokers in Victoria: Consumer Affairs Victoria handles consumer complaints and inspects pawnbroker businesses to monitor compliance with the law Victoria Police: enforces laws applying to second-hand dealers, including handling allegations about unregistered second-hand dealers shares responsibility with Consumer Affairs Victoria for enforcing laws applying to pawnbrokers. The Business Licensing Authority registers second-hand dealers, endorses pawnbrokers and maintains the public register of second-hand dealers and pawnbrokers. For more information about individuals, businesses and goods which are exempt from regulation, view our Exemptions from registration page. Where to next: Find out if you or your business are exempt from registration Register or maintain your registration Learn about fees and download forms View the public register of second-hand dealers and pawnbrokers Make a complaint about a second-hand dealer or pawnbroker